Question 1

What is a home warranty?

Accepted Answer

A home warranty is an annual service plan that helps pay to repair or replace major home appliances and systems when they break down from normal wear and tear. Unlike homeowners insurance — which covers events like fire, storms, or theft — a home warranty protects the everyday equipment you rely on, such as your refrigerator, HVAC system, water heater, and washer and dryer. When a covered item fails, you file a claim, pay a flat service fee, and a qualified Sears Protect technician handles the repair.

Question 2

Is a home warranty worth it?

Accepted Answer

For most homeowners, yes. A home warranty turns large, unpredictable repair bills into one manageable plan. A single major repair — like an HVAC compressor, water heater, or refrigerator — can cost hundreds or even thousands of dollars out of pocket. With Sears Protect you pay a flat service fee per visit and get access to a nationwide network of technicians, a 180-day workmanship guarantee, and up to $250 in additional annual benefits.

Question 3

How do I choose the best home warranty company?

Accepted Answer

Compare what each plan actually covers, the annual and per-item coverage limits, the service fee, and how repairs are handled. Sears Protect is backed by 130+ years of Sears Home Services experience and 1,500+ in-house technicians, offers clear plans for appliances, systems, or whole-home coverage, includes a 180-day workmanship guarantee, and requires no home inspection or age limit to enroll.

Question 4

What does a home warranty cover?

Accepted Answer

A Sears Protect home warranty covers the mechanical breakdown of major home appliances and systems caused by normal wear and tear — refrigerators, ranges, ovens, dishwashers, built-in microwaves, and washers and dryers, plus systems like heating, air conditioning, plumbing, electrical, and water heaters, depending on your plan.

Question 5

What is not covered by the home warranty?

Accepted Answer

Common exclusions include pre-existing conditions, improper installation or prior repairs, cosmetic damage, and routine maintenance. Damage from accidents, natural disasters, fire, or theft is handled by homeowners insurance, not a warranty. Repairs and replacements are also subject to your plan’s annual and per-item coverage limits.

Question 6

Do I have to get a home inspection done before getting a Sears Protect Home Warranty?

Accepted Answer

No. Sears Protect does not require a home inspection before you enroll, and there is no age limit on your home or its appliances and systems, as long as they are in good working condition when your plan begins.

Question 7

As a homeowner, what are the most important home warranty terms I should know?

Accepted Answer

The service fee (or trade call fee) is the flat amount you pay when a technician visits for a covered claim. Coverage limits are the most your plan will pay per item and per year. A workmanship guarantee means covered repairs are guaranteed for a set period — 180 days with Sears Protect. Repair or replace means that if a covered item can’t be fixed, it may be replaced according to your plan terms.

When your AC dies in July, you don’t want to be on hold.

Pick the plan that works for you

Every plan includes the same core protection

Laundry Plan

Kitchen Plan

System Plan

Appliance

Appliance + HVAC

Whole Home Plan

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What Sears Protect Home Warranty Covers

Systems coverage

Appliance coverage

Why homeowners trust Sears Protect Home Warranty

W2 technicians, nationwide

180-Day workmanship guarantee

Repair or replace when needed

Sears Home Advantage

$250 in included annual benefits

Comprehensive coverage

Getting started with a Sears Home Warranty is simple

Choose your plan

Request service when something breaks

Technician diagnosis and repair

Protect your home from costly repairs

Frequently asked questions about home warranties

Sears Protect Home Warranty members have saved more than $18 million in repair costs