Promo: 50% off up to $150 on a repair in the first 30 days with purchase of a qualifying Sears Protect Home Warranty.

Frequently Asked Questions

Find answers to common questions about Sears Protect home warranty plans.

Coverage

What does a home warranty cover?

A home warranty covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear. Coverage varies by plan.

Is there a home inspection required?

No. Sears Protect does not require a home inspection to enroll.

Are pre-existing conditions covered?

Coverage details for pre-existing conditions are outlined in your service agreement. Please review your plan disclosures for specifics.

Claims

How do I file a claim?

You can file a claim 24/7 online through Home Hub or by calling 1-800-4-MY-HOME.

How quickly will a technician come?

We aim to schedule service within 48 hours of your claim, depending on availability in your area.

Billing

What payment methods are accepted?

We accept major credit and debit cards for monthly or annual billing.

Can I cancel my plan?

Yes, you can cancel at any time. Please refer to your service agreement for cancellation terms and any applicable fees.