How It Works
Getting home warranty coverage is simple. Here's how Sears Protect works from enrollment to repair.
Choose Your Plan
Compare our Appliance, Systems, and Whole Home plans to find the right coverage.
Enroll Online
Complete our simple enrollment process in just a few minutes.
Something Breaks
When a covered item breaks down, you're protected.
File a Claim
File online 24/7 or call us. We'll get a licensed technician scheduled.
Get It Fixed
A vetted, licensed technician repairs or replaces your covered item.
Frequently asked questions
Quick answers to the most common questions about coverage, claims, and billing.
Coverage
What does a home warranty cover?
A home warranty covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear. Coverage varies by plan.
Is there a home inspection required?
No. Sears Protect does not require a home inspection to enroll.
Are pre-existing conditions covered?
Coverage details for pre-existing conditions are outlined in your service agreement. Please review your plan disclosures for specifics.
Claims
How do I file a claim?
You can file a claim 24/7 online through Home Hub or by calling 1-800-4-MY-HOME.
How quickly will a technician come?
We aim to schedule service within 48 hours of your claim, depending on availability in your area.
Billing
What payment methods are accepted?
We accept major credit and debit cards for monthly or annual billing.
Can I cancel my plan?
Yes, you can cancel at any time. Please refer to your service agreement for cancellation terms and any applicable fees.